Quality Assurance

QUALITY POLICY - ISO 9001:2015

Custom Design Mouldings Ltd design and manufacture moulded electrical connectors for use in airfield, railway, electrical utility and underwater applications, including use in extreme environments.  Also provided is a sales service in the supply of specialist cables and related accessories.

Our aim is to provide customers with a product and service that meets or exceeds their expectations through safe quality workmanship, technical excellence and the building of strong customer relationships in order to achieve business growth.

This policy will be achieved through our total commitment to:

• Ensuring that all employees are aware of their responsibilities and comply with the requirements of the Company’s business management systems including applicable statutory, regulatory and legal requirements. 

• Setting and monitoring company level performance and departmental objectives. 

• Identify risks and opportunities throughout all stages of our processes and take actions where necessary. 

• Continual improvement of the business through consistently monitoring the satisfaction levels of our customers and improving our performance wherever it is possible to do so. 

• Training and developing our employees to an appropriate level of competence. 

• Ensure that resources are available across all facets of our business to enable us to achieve our objectives and targets. 

This Policy and supporting objectives will be communicated to all personnel and will be regularly reviewed by top management for its continuing suitability. 

This Quality Management System has been planned and implemented to meet the requirements of BS EN ISO 9001: 2015 and is mandatory for all Directors and Employees of the Company.